Privacy Policy
Privacy Policy: Last Updated 30th October 2021.
Introduction
HEO is dedicated to protecting its member's and visitors’ privacy and personal information. This privacy statement explains the processes around what data we collect about you, how it is obtained, what it will be used for, and who will access it.
We operate the following policy with regard to the Privacy of Customer or Member Data:
We will maintain the personal information provided via this site as part of our member’s records. This privacy statement applies to the information held about you that can be used to identify you as an individual, known as personal information. Personal information includes, but is not limited to, your name, address, telephone number, email address, debit card, and credit card, or other billing information. By providing personal information to HEO, you acknowledge that you understand and agree to the terms of this privacy statement and the subsequent processing of your personal information in accordance with this statement.
IP address
We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.
Use of Cookies
One way we collect information about you when you use our website is through the use of Cookies. Cookies are a set of data that a website server stores on your computer. Cookies enable websites to recognize your computer and to “remember” your entries as you move from page to page, or even when you visit the site from time to time using the same computer or electronic devices.
We do not use personal identifying cookies. We use cookies that are identified only by numeric ID code and are never correlated to personally identifiable information. We do sometimes use cookies to enhance the advertising experience. These cookies sometimes carry numeric ID codes to allow certain group behavior tracking.
The information is not specific to an individual user and is used in the aggregate. The type of cookies we use on our Web Site are known as “persistent cookies” It should be noted that while persistent cookies reside in a browser until they are deleted. We only track pertinent advertising-related user behavior (ex; some users visited a website after viewing an ad). If you do not want persistent cookies to remain on your computer, you can erase them through the use of your browser settings.
Your browser or other software you install may permit you to restrict the use of persistent cookies or all cookies. If you elect not to permit the use of persistent cookies only, you may still enjoy the full functionality of our website; however, if you do so, you will need to re-enter some data when starting a new session.
Sharing this information for protective or legal uses
We may share your personal information for legal reasons as we believe necessary or appropriate, including:
• When legally required to or in response to a legal process;
• For the detection or prevention of a serious crime;
• Under applicable law, including laws outside your country of residence;
• To process, handle or otherwise respond to claims for damages, including claims or demands for bodily injury or property damage;
• To enforce the terms of the booking agreement;
• To protect our rights, privacy, safety or property, and/or that of our subsidiaries, you or others; and
• To allow us to pursue available remedies or limit the damages that we may sustain.
Limitation of Liability
The site will not be liable for any damages of any kind, including without limitation direct, indirect, incidental, punitive, and consequential damages, arising out of or in connection with the privacy policy, site, the facility provided on the site, the transaction processing facility, the inability to use the facilities provided on the site including the transaction processing facility, or those resulting from any services purchased or obtained or messages received or transactions entered into through the site beyond the value of the last transaction carried out by the end-user through the site.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact us.
Third-party links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.
Time limit to respond
We try to respond to all legitimate requests within 30 days. Occasionally it could take us longer than 30 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Changes to the Privacy Policy
We may modify this Privacy Policy at any time and without prior notice. We will notify you of material changes to how we use your personal information prior to implementing them. We may notify you about such a material change by email or a prominent notice on our website. By using our services and Platforms after we post changes, you indicate that you accept them. Please refer to HEO Terms and Conditions for more details about our site. This Privacy Policy forms an integral part of our Terms and Conditions.